Ask An Expert — Welcome To The Cronometer Community

Why can't my friend (who accepted my request) not see the recipes i was hoping to share with her?

marie_a_londres — Tue, 01 Jan 2019 18:53:39 +0000

I just purchased a gold membership subscription mainly so i could share my recipes with a friend... I now have her as a friend but she cannot see my recipes... I hope it is not because she also has to purchase a su scription... Can you help?

lycopene

Surrey — Fri, 21 Mar 2025 13:23:36 +0000

What do you suggest for a daily lycopene intake? I am late 60s, female in relatively good physical condition.
Also, what do you eat in order to hit your goal?
Thank you.

How do you DELETE foods from your custom list?

Antzptown — Fri, 14 Dec 2018 16:40:14 +0000

I would like to remove several foods from my lists, how:)?

Low fat percentages are hard to meet!

belle923 — Mon, 05 Jan 2026 21:21:53 +0000

I'm new here! I am a 5' girly and am trying to keep my fat percentage for macros low. Somehow each day I almost can double without really paying attention. How can I keep fat low while also eating enough protein/carbs?? It doesn't make sense to me LOL

Welcome to Ask An Expert!

SpencerD — Tue, 05 Sep 2017 17:40:39 +0000

Hi Everyone!

This forum is here to help you find answers to all your burning nutrition, health and fitness questions. We have several experts that will be answering your questions and you can find out more about them here:

Links to be posted

Important: This forum is normally reserved for our gold subscribers, but in honor of launching our new forums we are making it available to all users for the next 30 days.

Balance meal

Baia — Fri, 23 Jan 2026 16:59:26 +0000

is there a way to see if the meal is well balanced ?

Huawei Health app syncing

Omi — Mon, 10 May 2021 09:14:59 +0000

Hi Cronometer team,

Thanks for adding Samsung Health to the list of syncing fit apps to help tracking. I'm currently using a Huawei watch and their Health app. Unfortuantly, this means I need to sync my watch to the Health app, then to Google Fit, then to Cronometer.

I'm often finding inaccuracies in burned calories due to all the different applications. Given Huawei will likely not let the watch sync directly to other apps, will there/can we get integration for the Huawei Health app.

Thank you!

searching food database

toothpaste — Thu, 11 Jul 2024 22:46:56 +0000

I'm new to the app and I must be doing something wrong. How do I search for a food in the database, something that maybe I logged yesterday? Right now, to do that, I have to scroll through every food I have ever logged. I can make it alphabetical but I don't know what word will be the first word...will it be the brand name? the type of food? I can't figure this out and it's taking forever for me to log foods and I'm only on day 3 and eat a lot of the same foods over and over.

How long does it take to receive a reply from Customer support?

coachz — Fri, 09 Jan 2026 15:46:49 +0000

I requested help from customer support and submitted a ticket but have not heard anything back. Its been more than 24hrs and I am trying to assist a customer.

how do i get a report of potassium grams of a food and a daily total of pot. grams. URGENT

lorihuntcox — Sat, 20 Sep 2025 15:14:20 +0000

see above

Water content of foods and drinking water

BillSteamshovel — Wed, 12 Nov 2025 03:34:18 +0000

Do we have a gut feel for the accuracy of the water content of our foods calculated by Cronometer ie if it says that so far today my water intake is 5 cups would that be plus or minus 1 cup.

I have only recently woken up to the existence of the grey slider bar that indicates water content and the fact that the often discussed "drink 2 litres a day" includes water content of food.

I always found it extremely difficult to drink 2 litres a day and usually managed 1 - 1.5 litres

How do I track the number of days I went over specific macros?

NatW — Tue, 11 Nov 2025 01:51:15 +0000

Is there an option to track the number of days I ate too much fat each week? I can click on each individual day and see how many grams I ate, but I want a weekly report that says I went over my macros 3 out of the last 7 days.

Keto - any helpful hints for hitting fat and not going over on protein?

Kikih64 — Wed, 02 May 2018 14:59:05 +0000

I'm new to cronometer and fairly new to keto. I selected the moderate keto setting and my targets are 47 g of protein and 150 g of fat. Carbs are not an issue for me, I've been paleo/primal for a few years. I do the normal stuff - butter, olive oil, avocados - but have not been coming close to my fat macro. On the flip side, my normal day consists of things like eggs, tuna, red meat. I'm finding that this is way too much protein. I had 6 oz. of venison last night for dinner and that alone went over.

Maybe my macro settings aren't correct? I came here after using another tracking product for years. I like this one much better, but need to get my settings dialed in. If anyone can offer some hints/guidance I'd appreciate it! Thanks.

Blood Work

VinyIsDaMan — Sun, 27 Jul 2025 17:11:28 +0000

is there a utility for the app to ingest bloodwork results and then provide suggestions or recos for diet modifications?

Retrieving Notes

Phoenix4life — Sun, 31 Aug 2025 02:10:24 +0000

I've posted notes and have saved them. I don't know how to retrieve them. Thank you.

custom exercise only added to diary

alphabrackets — Tue, 19 Aug 2025 02:29:26 +0000

I have dozens of exercises that I want to log. I am not so much interested in its metabolical parameters but I want to log amount of time doing them, the date, stuff like that. It appears they only are added to the diary. Ya you also get the most recent but that is insufficient. It should be like Custom foods and recipes, available to add any time after creating them, as much as you want.

I wonder if I am just missing something but I don't think so.

Where are the data for daily intake of lutein, + zeaxanthin, and lycopene collected from?

KFA — Sat, 09 Aug 2025 21:41:31 +0000

I’ve done a quick search of The Office of Dietary Supplements (US NIH) and Medline Plus, as well as Harvard U Nutrition Source and have not seen any values for these micronutrients. Thank you.

Easier way to VIEW instead of EXPLODE?

keto3000 — Sat, 09 Aug 2025 03:04:14 +0000

Trouble adding supplements into the food diary daily

PositivePaula — Thu, 26 Dec 2024 00:56:22 +0000

I am hoping that you can help I take a number of Caruso's natural health supplements daily to manage osteoarthritis and other things but I am finding I can't add all the different supplements in as they are not listed when I search for them. I have tried adding them in as a food but cannot do that for all of them as some of the ingredients are not listed for me to add in as the food. Do I just not add those supplements in that I take daily or If I gave you a list of the ingredients that I could not find could they please be added to the ingredients data base? Thank you very much in advance for any help and advice you can give with this. Paula

Add previous weight history

MommaT — Sat, 26 Mar 2022 13:41:18 +0000

Newbie here. I imported the past 20 days of weight history from my Fitbit. Can you manually add weights from months ago. My journey started 3 months ago.

How can i sync other apps like dminder (for vitamin d exposure) with cronometer?

AMITAB08 — Mon, 15 Mar 2021 06:59:12 +0000

How can i sync other apps like dminder (for vitamin d exposure) with cronometer?

How do I export all of my customer recipes with ingredents?

MoriaMariana — Thu, 29 May 2025 15:43:18 +0000

Hello,

I want to export my recipes with ingredients so that I can put them into a grocery tracker/meal planner I've created in a spreadsheet.

When I do the bulk export it only gives me the recipe names and nutrition not the ingredients.

When I add the recipe to my diary and select "explode" it gives me the ingredients, but they are not longer associated with the recipe.

When I go to the recipe and select view for printing everything is there, but I have almost 200 recipes and it would take forever for me to export them one by one.

I need help!

I can't print a report. What am I missing

jonalan2025 — Fri, 16 May 2025 19:52:58 +0000

When I try to print a report to take to my doctor nothing happens. I am a Gold Member so I thought this was a feature. I am using the web version. When I click the print report button nothing happens. A report is supposed to come up so you can print it.

Any suggestions?

Exporting csv with timestamps

Danh — Sat, 20 Nov 2021 06:21:33 +0000

Is it possible to get a more detailed version of timestamps when exporting to csv? Exporting daily nutrition gives you the daily intake, but I'm looking for the actual timestamps that are attached to each meal/food item.

Changing macro targets daily

Traweaver — Mon, 19 Apr 2021 14:36:36 +0000

Hi,

i change my macro targets daily. Which I am able to do by editing my targets at the top of my diary.

However, when I refer to previous days to see macros that I had on that specific day (which were different than my current day), the system seems to default all previous days to today’s current macros. Making it look like that I went over targets.

is there anyway for the macros I set each day in my diary to stay that way so I can look back and see accurate an history?

thank you!

Tracey

Calories not updating with exercise

Cata_Cata — Sun, 27 Mar 2022 00:35:39 +0000

Hello!

Normally my calorie bank will increase with exercise but it hasn’t been for a couple of days and so it looks like I am over when I know that I’m not. How do I fix this?

thanks!

Menu/recipes?

Surrey — Fri, 21 Mar 2025 13:24:43 +0000

I have a set menu that allows me to hit all my daily nutrients. However, I am getting a bit bored with it. Any suggestions of daily menus and/or recipes so I can mix things up a bit would be most appreciated. Thank you.

Fat Target - Can I Break it Down?

NanLloyd — Wed, 19 Mar 2025 17:14:32 +0000

Hello! I’m new here. :) After just having my coffee and healthy smoothie, I’m already over in fat because of the healthy fats. Is there a way to display the fat target with only the bad fats? There are so many different fats that it gets confusing. Thank you.

In Custom Meals, when I select Delete/Retire, the only answer is "Delete"

MrC — Tue, 25 Feb 2025 15:15:29 +0000

When I'm in Custom Meals and select the Delete/Retire option, the next popup is a warning that I'm going to delete the item. How do I retire something instead?

INCORRECT CALCULATIONS-ALARMING

Sugar — Fri, 21 Jun 2024 22:33:03 +0000

I have just discovered that the detailed tally of Protein, Net Carbs, Fats and CAlcium is considerably less than the TOTALs given, both on the website and App. Example: I show Total Protein on the Macronutrients Target bar of 102.6; when I click and look at the detail it adds up to 81.9. Went back many days with the same results in the areas I checked (above). I use these measurements to calculate food I am eating and Calcium dosages (which has been off by up to 25% in any category). I find this quite ALARMING, as it is effecting my health status. I have emailed support and have not received any reply. I have logged out and in on both the app and website. Nothing has changed. I HOPE SOMEONE CAN ADDRESS THIS ASAP.