I use the Android app, gold subscription. Several items, wither scanned or searched on the database are missing the nutrition data completely. I can see the name of the item, I can choose a serving size but the nutrition information is blank.
I have noticed this on quite a few foods. This is one example:
1. Android app, Add Food.
2. Search and tap "Ice Cream, Vanilla or Other Flavors, Includes Chocolate Chip" from the NCCDB.
3. Leave "cup - 132g" as default unit.
4. Type 1 in the box. No issue.
5. Add another 1 (=11). Nutrition box disappears.
6. Add one more 1 (=111). Nutrition box comes back.
I just tried to reproduce this using @Vickie 's steps (Thanks for such a detailed description! This is EXACTLY the kind of bug report that helps us the most!) but was unable to reproduce. Would one of you mind sending a screenshot (either here or to [email protected]) of the add serving screen you are seeing so we can look into this further. We have had another similar report.
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I've sent the screenshots to the support email.
I'm using diary groups. Other than that, I think everything else is standard settings.
Hello @Dawnt & @Vickie ,
This issue has now been resolved. Please let me know if you encounter it again. Thanks for your patience and understanding.
Thanks @Hilary and developers! I haven't noticed this issue in quite a while. Will report again if I see it on a new food.