Polar Connection Not Working

I'm trying to connect to my Polar account in Profile > Devices but am getting a blank screen.

Comments

  • I just tried this on both my phone and the web and it took me to the Polar website asking for an email and password. Did you try this from mobile or from the web?

    --
    Tim

  • edited August 2018

    Tried both, mobile just gives me a spinning wheel, browser gives me a blank screen. I was trying to remove a previous connection and add a new one, I wonder if that had some impact. I tried logging out and back in, but no joy :(

  • Hi @p0wer_lifter , are you using the latest version of Cronometer? Try uninstalling and reinstalling the app to ensure you have the latest version. Do you have your Cronometer account linked to any other devices and/or Google Fit/Apple Health?

    Hilary
    cronometer.com
    As always, any and all postings here are covered by our T&Cs:
    https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer

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