Polar Flow sync

Up until a few days ago, Cronometer and Flow would sync immediately. Now it syncs once, at a random time, usually after 10 p.m. in the US. Is that the new thing with Flow?

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Answers

  • Hi @eKram,
    We have been experiencing some issues syncing between Cronometer and Polar. If you are still experiencing issues, please contact support@cronometer.com with more details about the problems, and any applicable screenshots if you are seeing discrepacies between data in your Cronometer and Polar Flow accounts.
    Thanks for your patience and understanding while we work on this issue.
    Regards,
    Hilary

    Hilary
    cronometer.com
    As always, any and all postings here are covered by our T&Cs:
    https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer

  • No need to say anything but Polar Flow not syncing with Cronometer since 16 Nov. Checked my devices and both apps in depth. All checks good my end.

  • Narrowed down troubleshoot. Polar Flow not syncing with Android 8 and Cronometer. Windows 10 is syncing between Cronometer and Flow. Appears the culprit is Flow and Android 8.

    Inconvenience, as I use Cronometer App on my Android Phone which I have on my person to log in data. My windows 10 PC stays home.