[Bug] Oura data doesn't sync anymore
Hi, since the last update to version b.286 Oura ring data doesn't sync anymore. At all.
The data is updated on the Oura cloud.
Comments
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Now it did sync. Hours delayed. I'll keep watching it.
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working on that one. Thanks @mereeam
Spencer D.
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
News on this? In order to get it to sync, you appear to have to unlink / relink each time.
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Hi @jimbob6 sorry to hear you are still encountering issues!
Please make sure that the Oura app is communicating with the Oura cloud by following these steps:
- In the Oura mobile app and tap the menu icon in the top left corner
- Choose the Settings option
- Choose Back up all data
- Wait for the sync to finish. This will upload all your data from the mobile app to the Oura cloud account.
You can double check that the data is in your cloud here: https://cloud.ouraring.com. If the data has not synced from the app to the cloud, we cannot sync the data.
Hilary
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
Well, this may, in fact, back up my oura data. But it doesn't result in cronometer knowing about said data!
Cronometer has zero data from my ring for today. And only the initial sleep and heart rate data for yesterday. It does not go out and update what it knows about my calorid burn for the day.
You can't really _really _ say you've got oura integration if the app doesn't regularly, throughout the day, go out and retrieve the data that the ring is gathering. -
It's back to not syncing the last several days, since the latest update. Come on guys, get your act together.
