Fitbit sleep activity not being synced like before
I didnt have an issue before but all of a sudden my fitbit sleep data isnt synced w cronometer. Ive checked/unchecked the tickbox of sleep to no avail. Ive also disconnected and reconnected fitbit in the “connect devices” for crinometer but still doesnt sync the sleep data. The rest of the fitbit data is synced lroperly though.
Comments
Hello @Skwalogs ,
Please try un-linking Fitbit from Cronometer. Then on your computer, login to your Fitbit account. Once logged in, go to settings (gear icon) and then Applications. On this screen, you should see Cronometer. Click 'Revoke Access' for Cronometer.
Re-link with Fitbit, making sure all permissions required are granted. Please email us at [email protected] if this does not fix the issue.
Kind regards,
Marie-Eve
Marie-Eve
cronometer.com
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