Easier reconnect or force data update with Oura

BrianMI

Oura has issues with getting timely updates from the ring through my android phone and into their cloud. Apparently, even once those updates happen, Cronometer may not re-poll Oura for updates on a timely basis. (Or perhaps there are other issues?)

I end up going through a daily cycle (Cronometer on the Web) of going to Settings, going to Devices, Disconnect from Oura, go back to Devices, then Connect, then Re-auth to Oura. I suppose it's not a huge time sink, but still it's annoying. Could you add some sort of "reconnect" or "check for data updates" button for Oura that might update the device data with one click?

Hilary

Thanks for letting us know @brianMI it looks like other users have been enxperiencing this recently as well, so we will certainly look into the issue. Thanks for your patience while we investigate!