App no longer opening on Android
The app has stopped opening for me. It shows the cronometer start screen then just goes black.
App version: 3.10.3
Phone: Galaxy Note 9
Android version: 10
Comments
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Hi there,
We're sorry to hear that you're getting a black screen! Can you send us a screenshot of what this screen looks like at support@cronometer.com?
Best,
Marie-EveMarie-Eve
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
It's a black screen. You want a screen shot of a black screen?
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Thanks for confirming! We just wanted to be sure that there weren't any loading spinners or error messages appearing! Sometimes it can give us clues as to what is happening.
Sounds like it's just a black screen though, so we'll take your word!
Can you try uninstalling and re-installing the app to see if that resolves the issue?
Best,
Marie-EveMarie-Eve
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
I already tried that and it didn't change anything
