Is there a problem with the beta log in page for iOS?

_mez

Greetings,

I tried adding a food around 5:45 pm Central time today, and got an error. Force closed the app and when opened back, I was on the log in page. When I input my credentials, I get an error 503, like in the screenshot below:

I installed the non-beta version again from the App Store and I can log in just fine, seems it happens only with the beta version: 3.12.0 (1104) which is a lower version than the public release by the way (3.13.1 (b1137-IF-s). Would be good to have a notification in the beta version when the public release is more recent than the beta.

Thank you

koreyjames

+1 for this post - came to say the same thing

wdavidow

Having the same issue! A 503 error is a “service unavailable” http error.

I did try removing and reinstalling the beta app, which still resulted in the same error…

Agree that this appears to be beta-specific, because I also just tested removing the beta app, installed the App Store version and was able to log in there. The web version also works fine.

Hilary

Hi guys,
Our cloud provider was experiencing issues but should now be back up and running!
Thanks for reporting the issue!

_mez

Hi Hilary. Thank you for the feedback. What about the second part of my comment, where the beta version is now older that the public release. I guess there is no need to go back to the beta release for now since it's older? Still think would be great to have a notification in the beta app when the public is more recent, so we get the best of the app until a new beta comes out.

swomic

It isnt back up for me. Still cannot login.