“Invalid data” error received when creating new foods

Hi all,
Happy Wednesday to everybody. As of yesterday (10/8/2024) I have been unable to create new foods using existing ones for basis. Here is an example - I wanted to edit the USDA entry for “Milk, buttermilk, dried” using the following data (source: https://www.thespicecupboard.co.uk/product/buttermilk-powder/

)

Here is what happens when I try to create a new entry, but not changing any of the original values - unfortunately I got the same error:

I experience the same issue when trying to create other new entries, e.g. the entry for “Walnut, Oil”. I contacted the Support team ~12 hrs ago but have not received a response. I am not aware if I need to do any troubleshooting and, if yes, what should I do.

Is anybody else experiencing the same issue and do you know a way out of it?

Thanks for your cooperation.

Beat regards,

Alex N

Answers

  • I've always had some issues (of various degrees) creating new foods in the mobile app.

    and do you know a way out of it?

    Probably not the answer you want to hear, but since I've switched to the web browser, I never had any issues.