Is there a problem linking Dexcom?

My Dexcom CGM has been linked for several months with no problem. For some reason today, it became unlinked and now I can’t relink it. I’ve tried restarting my phone. Is this a known problem with the latest beta?

Answers

  • My Dexcom Stelo is not linking to Cronometer either. I have hit "force sync" and still no chart data. The chart has a message that says "link CGM monitor". I've already done that. Twice. I click on the Support link and it is not a live link. Probably going to ask for a refund for Cronometer Gold since this is the main feature that made me upgrade.

  • Did you try on the website instead of in the app? That worked for me.