Cronometer for Android Offline - Can Not Find or Add Foods

MarcR
edited April 2 in Bug Reports

Cronometer for Android is broken this morning. Search for food no longer works, no way to add any food items and previous days are missing food Items. Completely Broken. Cronometer has no status page informing customers - which is negligent.

However, the online version using a web browser like Chrome still works:
https://cronometer.com/#diary

Comments

  • Same for me on Apple.

  • same. iOS 26.3.1(a)

    I just discovered my app hadn’t done the latest update despite being on autopilot … but I did that and now unable to log into app.

    Has anyone noticed if the browser is wonky too?

  • MarcR
    edited April 2

    The app is completely unusable.

    !!!> However, the online version using a web browser like Chrome still works:
    https://cronometer.com/#diary

    Cronometer should have a status page informing customers - instead they are negligent.

  • Mobile app not working. Food lookup not working. Has blank screens under meals

  • This is the same for me. Im using android version and there's a grey blank screen under my first 2 entrees of food.

  • Cronometer responded to support request - it's been fixed.

    Thank you for your prompt flagging of this issue, and please accept our apologies for the inconvenience.

    Our developers have since released a fix. Please refresh your page and let me know if you are still encountering problems after doing so.

    Warm regards,
    Cronometer