Cronometer Mobile app (Android on LG phone) not syncing with Computer

aanyaegbunam

Hi ,
Thanks for this opportunity to get support!
I have the Cronometer app on my phone and it is very handy for quickly updating things as I go. I log into my account on the computer and find that it looks like a brand new account. None of the information i had inputed on my phone showed up on my computer, yet it is one account. What could be wrong?
Thank you,
Ada

Karen_Cronometer

Hi Ada,

Double check that you are signed in to the same account. On the website, you can find your email address listed in the top right corner.

On the mobile app, tap on the Profile tab to find your email address shown second from the top.

Please email us at support@cronometer.com and we can help you find your account information.

Best,

aanyaegbunam

Thank you so much. I use google to sign in on both my phone and the computer and they synced. I appreciate your support.
Ada