Gold subscription not showing on desktop, only on app
I have a recurring subscription to Cronometer Gold, and my next payment isn't due until Feb 8. Thismorning when I logged onto Cronometer on desktop, it told me to sign up for Gold. Slightly distressing as I had gold yesterday and was billed yesterday for it. The application shows me as having all my usual Gold perks. What's up? Is there just a delay in when the database updates?
Comments
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Hi MzManta,
We have identified an issue with some users' subscription auto-renewal and are running a fix for that - our apologies for the inconvenience.
Best,
Karen Stark
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
Thank you for the quick response!!
