Changing Target for Calorie

laurag8

Hi, I'm new to this and trying it out before I buy a more involved version. Why can't I get my change in the Energy area to show up on the Diary? Is it because I have a free account?

Karen_Cronometer

Hi laurag8,

Would you like to customize your energy target?

You can do so from the Settings tab. Choose Targets, then in the Macronutrients section, set your macro targets using Fixed Values.
This will allow you to enter in a custom energy target below.

Learn more here: https://cronometer.zendesk.com/hc/en-us/articles/360020446432

Best,

laurag8

I have done the exact steps several times however it does not work.

Karen_Cronometer

Hi laurag8,

Would you mind sending some screenshots and letting us know how you would like to set up your targets to support@cronometer.com? We can help get your on your way!

Best,

laurag8

I cant really do a screen shot but id like my energy target to be 1800. Thank you

Karen_Cronometer

Hi Laurag8,

Changing your energy target will update the energy bar shown in the Macronutrient Targets section of the diary page, shown on the right here:

Are you seeing a different value for your energy target after you selected 1800 kcal?
In which step are you running into trouble? Are you able to select Fixed Values?
Can you click on the current energy value shown below and enter in 1800 in the Energy box below:

You can also try clicking directly on the energy target bar in your diary page to open a dialog to check your energy target:

Best,

laurag8

Yes I have done all of that. I guess it doesn't always work. Might be a bug. Will continue for a few more days to see if I will purchase. I like most of the information but I want to be able to know that it is consistent.

Karen_Cronometer

Hi laurag8.

We would love the opportunity to fix this bug for all of our users. Would you mind sending some screenshots to support@cronometer.com so we can investigate further? It would be helpful to see your settings and the Calories Summary and Macronutrient Targets section of the diary page.

Thanks very much for your help!

Best,

laurag8

Finally after several attempts it is now working. Thank you