Unable to connect with Qardio

VegasTortoise

I connected to Garmin Connect and Apple Health no problems but am unable to connect with Qardio, both on the app or on the web (computer). The result is the same on both mobile and computer, I go to Connections, I choose Qardio: the Qardio login appears, I sign in, the Qardio login appears, I sign in...repeat...
Is there a trick or am I doing something wrong?

Marie_Eve_Cronometer

Hello @VegasTortoise ,

We're sorry to hear that you're experiencing difficulties with Qardio! Please email us at support@cronometer.com from the email linked to your Cronometer account. We would love to take a look at this issue with you.

Regards,
Marie-Eve

VegasTortoise

@Marie_Eve_H wouldn't you know it, I was going to email support with some screenshots and the web interface worked. I am now connected! Thank you for your help

Marie_Eve_Cronometer

@VegasTortoise Glad to hear it's working now

Please let us know if you encounter this issue again.

Cheers,
Marie-Eve