Unable to log in after Cronometer 3.0.10 update on iPhone and iPad

Cronometer updated to v3.0.10 on both my iPhone and iPad today which logged me out and now I am unable to log in to either. This happened at different times and I was able to log in as usual to either device before the upgrade. I emailed support early this morning, received an automated reply stating they were reviewing my issue but have received no further response from them. Has anyone else had this issue?

Comments

  • BTW I am using an email login not a social media login.

  • Hi @dbeachwood
    We responded to you via the support email. Our office is based in Canada, and we had a Stat holiday yesterday. We typically respond to support requests within 24 hrs on standard business days.

    Hilary
    cronometer.com
    As always, any and all postings here are covered by our T&Cs:
    https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer

  • Hi Hilary,

    Changing my password worked. Since it was still working on my PC that didn’t seem like the obvious solution. Sorry to be impatient, but I have become so reliant on Cronometer and am lost without it. Thanks for the support.

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