Unable to log in after Cronometer 3.0.10 update on iPhone and iPad
in Help
Cronometer updated to v3.0.10 on both my iPhone and iPad today which logged me out and now I am unable to log in to either. This happened at different times and I was able to log in as usual to either device before the upgrade. I emailed support early this morning, received an automated reply stating they were reviewing my issue but have received no further response from them. Has anyone else had this issue?
Comments
BTW I am using an email login not a social media login.
Hi @dbeachwood
We responded to you via the support email. Our office is based in Canada, and we had a Stat holiday yesterday. We typically respond to support requests within 24 hrs on standard business days.
Hilary
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer
Hi Hilary,
Changing my password worked. Since it was still working on my PC that didn’t seem like the obvious solution. Sorry to be impatient, but I have become so reliant on Cronometer and am lost without it. Thanks for the support.