Connection with Withings failing
When I logged in, it told me that I needed to update my authorization with Withings. I proceded to do so, but it still tells me in the settings that its not connected anymore. I cleared my browser and logged out and back in to both Cronometer and Withings to no avail. Is this a known problem this morning? Do you guys use cloudflare by any chance? lol
Comments
-
Hi @Adam_B I believe Withings uses Cloudflare, but looks like that issue should now be resolved. Please try following these steps to relink your device with Cronometer: https://cronometer.zendesk.com/hc/en-us/articles/360020355032-Device-Troubleshooting
Let me know if you continue to experience issues.Hilary
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
We got hit with the cloudflare problem this morning too. The Withings problem is still persisting though.
Steps:
1. Log out of Cronometer
2. Log in to Withings
3. Disconnect Cronometer from settings in Withings
4. Log out of Withings
5. Clear Browser cache/cookies
6. Log in to Cronometer
7. Navigate to Settings/Devices and click Connect for Withings
8. Log in to Withings
9. Select User in Withings
10. Approve the connectionThe page then returns me to Cronometer/Setup/Devices, and Withings still does not show as connected. Force refresh with no caching does not change anything.
-
Today it works
