Apple iPhone not uploading activity to my diary

bitznbytes

Hi Everyone,
Seems like my iPhone has stopped uploading my workout and activity data to my chronometer diary anymore. Any suggestions?

Thanks,
K

Karen_Cronometer

Hi bitznbytes,

If your Apple watch, or health app has stopped exporting data to Cronometer,, you can try disconnecting and then reconnecting the software to restart it.

Disconnect Apple health by going to the connected apps list in your health app and removing Cronometer. Tap Sources at the bottom of the Health screen, then select Cronometer from the Apps list

Then, reconnect Cronometer using the steps listed here: https://cronometer.zendesk.com/hc/en-us/articles/360020734212-Apple-Health

If you are still unable to link Apple Health with your Cronometer app, please send us an email at support@cronometer.com

Best,