problem with mobile login
Just downloaded the mobile app (android) and can't login. While it will allow me to input a password, the email field won't allow any input. I deleted the app and reinstalled. Same problem. Has any had this problem? Fixed it?
I have not been able to log in either for two days. If I uninstall I will lose all my data it says...I guess I should just switch to a different app. This happens frequently with this app!!
You won't lose your data, you will just lose the local data on your phone. Everything is stored on cronometer.com.
Sounds like a real bug, which hopefully will be fixed soon - cronometer staff will be able to confirm. A workaround would be to log into the website via your mobile browser. It's a bit cludgy and you can't scan barcodes, but it's quite usable in the short term.
@pat2003 and @KB2019goals could you please email [email protected] with details and screenshots about this issue. We would like to look into it right away, and may need to look into details associated with your specific account.
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