Cronometer not syncing

saa269

I have tried everything from checking my profile to signing out and back in but my exercises are just not syncing with Strava. Can somebody help me with the issue? Thanks

Karen_Cronometer

Hi there,

We have some device troubleshooting tips here: https://cronometer.zendesk.com/hc/en-us/articles/360020355032-Device-Troubleshooting

This usually gets data flowing again between the two apps. Sometimes it needs a little bit more than signing out to reset the connection with Strava.

If you are still having trouble, could you shoot our support team an email at support@cronometer.com?

Cheers,