View/profile switched from gold to free
For some reason my view/profile suddenly switched from gold to free. I reached out to support at about 7 a.m. yesterday with no word back. I joined about a month ago so I'm guessing they assigned me a monthly instead of a yearly user but am VERY upset that I have still not heard back. Do they usually respond more quickly and/or on weekends?
Comments
-
Hi Medmindy,
Sorry about the wait! Our Support team is available 9-5 PST Monday-Friday and we are usually able to help you out within one business day.
Cheers,
Karen Stark
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
It really would have been nice to be able to find that answer somewhere or.. on the weekend responses to include that timing.
thanks!
