Apple Health Sync
Currently running 3.6.1 version of Cronometer app on iOS 14.4 with iPhone 11 Pro Max. Apple health data (calorie burn, heart rate) is not syncing to Cronometer. Have tried force closing Health, Activity, and Cronometer and restarting phone. Not sure if it started with the 3.6.0 app update or iOS 14.4 update. Both were installed around the same time and data hasn't synced since around the time those updates were done.
Comments
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Hi there,
We've got some additional troubleshooting steps you can try, including manually back-filling the data, or deleting and re-installing Cronometer. Check out our user manual here: https://cronometer.zendesk.com/hc/en-us/articles/360020734212-Apple-Health-Apple-Watch#h_9ec32f14-47c6-4d85-84f5-a8ec47c01eb3
If you're still having issues, send us an email at support@cronometer.com
Karen Stark
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
Yes, that worked. I don't know how, but it got turned off in settings.
