Fitbit stopped syncing

Jeri

On March 3 I noticed that none of my info from my Fitbit was syncing up with my Cronometer app. I tried entering the steps myself, but that didn't work.

All of the info going back has disappeared as well. I hope this can be fixed.

Karen_Cronometer

Hi Jeri,

We've got some trouble shooting steps that may fix the problem here:
https://cronometer.zendesk.com/hc/en-us/articles/360020355032-Device-Troubleshooting

If you're still running into issues after that, please send us an email at support@cronometer.com and we'll help out!