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Oura not connecting

tRAuMBOtRAuMBO
in Bug Reports

Hi,

I noticed Cronometer did not import activity data from Oura yesterday. Since there is no Force Sync option for Oura, I instead unlinked the device and attempted to re-link it. This failed with what appeared to be a time-out.

Can you please check if your integration is working? If it is, please let me know what else I can do on my side to troubleshoot?

Thanks.

35214B12-A8FD-483B-A2AB-B2C68F5D4CC4.png


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    tRAuMBOtRAuMBO
    edited February 2022

    For anyone else encountering a similar issue: use the Cronometer website to connect, not the iOS Crononeter app.

    Force sync is available on the website too, but not within the iOS app.

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