Anyone else seeing this with the Garmin sync?
I’ve done several workouts per day, here’s today’s:
App Version: v3.24.3 (b1447-IF)
iOS 15.6.1 (19G82)
Similar thing happening for me. Yesterday calorie count was correct but activities weren't listed. Today, no activities and no calorie increments.
are you also on Gold? I have only upgraded in the last couple of weeks and never had this issue before.
I've been gold for a few years and it's a new issue for me too. Support are looking at it for me so it might be worth reporting it yourself if it's still happening.
This issue started for me yesterday. An incorrect amount of calories lumped under daily activity but not equaling the cals of my activities combined and this morning not importing over at all.
I have had this issue now for three days.
I have also had this issue the last few days... It's been working fine for months.
Ok, try this. Go into your activities in garmin and edit them by 1 calorie then sync. Go into crono and see if the activites show and remove the totals from the daily activity entry. I did this and it worked. Just 1 calorie edits on all my activities.
ok just did it for one of my walks yesterday and can confirm that it worked:
Not exactly a viable long-term solution, but hopefully helps Cronometer figure out where the bug is and fix it.
Agreed. I found the work around as an accident but just wanted to confirm it wasn't me. Curious if other edits like time would do the same.
Also 1 second edits work on time, just confirmed.
No need for me to edit the time - after the calorie update the time came through successfully. Or did you mean editing the time also syncs all data same as editing calories?
The same so if you don't want to eff with editing cals then time does the same.
Thanks! I edited the time by 1 sec and it immediately synced into cronometer. Not ideal but I'll live with it for now. Thanks!
This is also working for me.
Do cronometer staff monitor these forums to know this is an ongoing issue for multiple Gold members?
Thanks to everyone for taking the time to report on this issue. We have released a fix, please email [email protected] if you are still having issues with your Garmin sync!
@Tamsin can confirm that mine is working, thank you!
Working for me. Thanks!
I will have to watch closely. While the activities are syncing properly there was also the issue of daily activity not being counted so since this issue began my total daily calorie counts between Garmin and Crono have not Matched at the end of the day sometime over 400 calories worth so I will know once I count tomorrow.