wrong calories for custom food
I created a custom food - tomato soup - by editing a copy from the USDA database and then changing the values to match what's on the package.
When I look at the food from the Foods page, everything is correct and just the way I entered it. The American Food Label in the upper right shows 90 calories, which is what I entered, and the Energy line in the detail section (under General) also shows 90. If I click over to another custom food and then click back to reload, it's all good - still shows 90.
If I try adding it to my diary, though, the same serving shows 138 calories, and the protein and carbs are also different from what I entered.
Is there any way to fix this?
Comments
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Hello @ordinary1
I think we need to see this one to help. Would you mind sending us a screen shot showing the food in your diary with the incorrect nutrition information to support@cronometer.com ? Are you experiencing this issue on the web version or the iOS or Android app?
Thanks,
Karen Stark
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
Hi @Karen_Cronometer ,
I think the problem resolved itself. It seems to be working correctly now.
It was happening on the web version. If it happens again, I'll also try a second browser and send a screen shot to support.
Thanks for the reply!