Deleted Active Energy

Hello. I accidentally deleted active energy because for some reason it showed it twice. I went to delete the extra one and they both deleted. Anyone know how do I get it back? Customer service won’t respond

Answers

  • I've had this problem. Imported active energy (i.e., from an Apple Watch) can't be added back. What you can do is manually add an exercise equal to the calorie burn your device says you had that day.

    Side note: I've noticed some data glitches where some days double-count active energy. The way to fix this is use the phone app (can't be the website) to go to that day, and it will refresh and fix the data glitch. The lesson I learned is never delete the duplicate active energy because it's not really a duplicate!

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