INCORRECT CALCULATIONS-ALARMING

I have just discovered that the detailed tally of Protein, Net Carbs, Fats and CAlcium is considerably less than the TOTALs given, both on the website and App. Example: I show Total Protein on the Macronutrients Target bar of 102.6; when I click and look at the detail it adds up to 81.9. Went back many days with the same results in the areas I checked (above). I use these measurements to calculate food I am eating and Calcium dosages (which has been off by up to 25% in any category). I find this quite ALARMING, as it is effecting my health status. I have emailed support and have not received any reply. I have logged out and in on both the app and website. Nothing has changed. I HOPE SOMEONE CAN ADDRESS THIS ASAP.

Answers

  • Just browsing generally through these various issues raised by individuals, it is quite clear that support is basically non existent - with many questions just going unanswered.

    I agree above incorrect calculations seems alarming. It brings the integrity of the app into question.

    It would be good to get a rebuttal from system developers.


  • you mean like this? mine seems fine. unless you mean something else

  • I thought it was because it gives you the "top 10" sources and not every single source of that nutrient for the day. You would have to download your data to get the complete picture.


  • yeah I bet thats why