Unable to Log in on IOS/Iphone X

Hi,
I use facebook to authorize and log into cronometer in my Iphone but since today morning have been unable to do so.
After selecting Facebook for log in I am taken to the authentication page, Facebook approves and then nothing happens.
Please advise.
Thanks in advance

Comments

  • Hello @Xan41 ,

    Sorry for the issue you've been experiencing! We've been able to reproduce this bug and have logged it in as a bug for our developers to look at.

    If you already have an account, and have always been using the Facebook login, you can use the the 'Forgot password?' link on the bottom right of the login page. Enter you email address that is linked to your Facebook, and you will receive an email with a link to reset your password (or set one in your case). You'll now be able to use that password with your email address in the regular login and access your account.

    If you're trying to create an account by using the Facebook login, I recommend that you use our regular signup page instead.

    Cheers,

    Marie-Eve
    cronometer.com
    As always, any and all postings here are covered by our T&Cs:
    https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer

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