Saving data on personal account page

TeaFree

Specifically the entry for one's weight. I weigh less than a hundred pounds and want to maintain my weight, but several times since I began using Cronometer almost two months ago I find that my weight has been changed to several hundred pounds. I then update the figure but it soon reverts to a huge figure without my having changed anything else. What can be done ?

Karen_Cronometer

Hi TeaFree,

Could is be that you entered your weight in kg instead of lbs? This would make your weight appear much higher than it is!

Cronometer will remember which unit of measurement you used last time, so once you select lbs from the drop-down menu, lbs will be selected by default the next time you add a weight biometric to your diary.

Best,

TeaFree

No, I had carefully selected lbs -- 97 lbs. when I weighed myself Sunday morning. I just went to account settings and see that it is again changed, to "178.6 lbs." I changed it/updated it to 97 lbs. again. Then I went to my Diary and saw that my biometric for blood glucose, which I do every morning , read "Weight 81 kg." when I had definitely chosen "Blood Glucose" and gave 81 mg this morning. This kind of thing on my Diary page I have not noticed before.

Karen_Cronometer

Hi TeaFree,

Could you send us some screen shots, here or in an email to support@cronometer.com? We would like to fix this issue for you as soon as we can!

Thanks!

TeaFree

I've already corrected everything now but the next time this happens I'll do that. Thank you!