My gold subscription is not active

( sorry for my english i'm french...) I bought a gold sub yesterday, but i can't active it... when i go to the play store they told me that i have to open cronometer and login to active it... So i did it but it's still not active, sometimes i have the gold on the phone but with my computer on the website that doesn't work and when i login on the computer i have to logout/login on the phone otherwise the gold is not active...

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