Logged food disappearing after 1 year.

As stated in the title, the only thing left is my weight logs, I presume this is intended functionality but I haven't found any mention of it.

Comments

  • Hi Prothos,

    We won't delete your food data. When you visit dates in the past in which you've logged foods they appear empty, is that right? What browser are you using? You could try clearing the cache and then logging into your Cronometer account to make sure you're on the latest version of our website.

    Let me know if you're still unable to view foods you've logged in your diary in the past. For what dates (or date range) are you missing food data?

    Karen Stark
    cronometer.com
    As always, any and all postings here are covered by our T&Cs:
    https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer

  • Hi Karen,

    It must have been a coincidence, everything before 8th of June 2020 was only weight, now it's 9th and the date from 8th 2020 is still there, since it was exactly one year I presumed it was standard policy, clearly I was wrong.

    Just a weird coincidence, thank you for the quick response.

    Have a great day,

    Alex

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