Tablet version of the software not working right as of 8/11

Martha · August 2018

When I try to enter food on my ipad today, the display has changed. Now a lot of information about the food I'm adding is visible, but I can't see the field where I'm entering the amount/unit. This makes for a very very very horrible user experience. Please fix.

Marie_Eve_Cronometer · August 2018

Hello Martha,

Thanks for pointing out the issue with the new update! This bug is currently only happening in landscape mode, and should still be working if you flip the screen in portrait mode.

I will pass the information along to our developers for them to look into.

Kind regards,
Marie-Eve

Digbyd · January 2019

I’m not seeing a timestamp on my food entries using ipad pro.

Hilary · January 2019

@digbyd,
To start timestamping your food, select "Add Food", choose the item you would like to add to your diary and tick the box next to "Time off day" to activate time-stamping!
Please let me know if you have further questions!
You can edit your timestamp settings by selecting the settings menu in the top right corner of your diary (On the web version) and choosing "Diary Settings" from the drop-down menu.

Karen_Cronometer · January 2019

Hi Digbyd,

To add timestamps to items you add to your diary, tick the box next to the time in the Add Serving dialog. Edit the time by tapping on the time shown and entering in a new time.

Here's a screenshot showing the timestamp on the website (the mobile app looks a bit different):

If you do not see a time shown in the Add Serving dialog, check your diary settings to turn on timestamps. On mobile, tap Profile, then under Settings, choose Diary Settings. Turn on the option to Show Time of Day in Diary.

Best,

Digbyd · January 2019

Thanks. It was a bit tricky for me, but figured it out.

Tablet version of the software not working right as of 8/11

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