As hard as I try I am still getting bad glucose data.....

tittiger

I have been reporting on this almost on a daily basis and have yet to hear anything at all back.

I just discovered that even with my super vigilance that I have another batch of bad glucose readings. This is about the 20th time I have had to deal with this and it has been ongoing for over a year to my recollection.

Is anyone listening? Does anyone care?

bracconiere

???? i'll pray for you...and you're in the right place, to help yourself....

tittiger

Was that a thought?

Marie_Eve_Cronometer

Hello @tittiger ,

The Add Biometric screen should remember the last used unit! Is this happening on the website or mobile app?

tittiger

Its happening in the web app Maria.
I am using a fairly recent version of Google Chrome under 64 bit windows 7.

I have been having issues like this for over year and I would really like to get it fixed for good if possible.. I have this thing about losing data. It's not always rational but it is what it is.

Thanks for getting back with me. If you need any further info let me know.

Marie_Eve_Cronometer

Hello @tittiger ,

Are you using the ''Add Biometric'' button or the quick add +Glucose +Ketones options on the side of the diary?

Is this happening consistently? or sporadically?

Cheers,
Marie-Eve

tittiger

Happen every single time. It never sticks to the correct units. I know it happens with the quick add and likley with the other way to add