Double counting
All of a sudden Cronometer is adding my workouts to the move calories thereby doubling the calories burned during workouts. It wasn't doing this yesterday. Can you tell me how to fix?
Answers
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Hi KerryG,
Could you send us an email to support@cronometer.com and let us know what device(s) you are using?
Thanks!
Karen Stark
cronometer.com
As always, any and all postings here are covered by our T&Cs:
https://forums.cronometer.com/discussion/27/governing-terms-and-disclaimer -
This is happening to me as well - I will follow up with support
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I figured out that you have to make sure Cronometer is only reading active calories from Apple Health and not exercise also. Otherwise you get the double count. For some reason (maybe an update which caused a glitch) one day it started double counting on it's own AFTER reading correctly. Easy to fix with a quick uninstall and reinstall of Chronometer.