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What’s the reason for the lack of customer support?
I emailed Support on 3/30 because my Gold subscription features are not accessible. I explained that I’ve logged out and back in and attempted to use the restore feature multiple times and that I’ve deleted the app and reinstalled and attempted to restore multiple times. With screen shots reflecting what I was seeing in the app and my subscriptions. I received a response on 4/13 telling me to log out and back in and use the restore feature. So it took someone 2 weeks to offer the same thing I’ve attempted, that hasn’t worked, as a solution?How do I connect with someone who can actually resolve this issue by fixing it or refunding me?
Amy360
Re: Carnivore Diet
I thought that I should give an update of my progress on the OMAD carnivore diet and Intermittent fasting.
I have been more or less on this eating lifestyle for nearly three years now. My starting weight was 260 kg (573 Lbs). In December last year, I had lost over 1/2 of my body weight eating nothing but high fat meat. I weighed 120 Kg (264 Lbs) when I was allowed to undergo heart repair surgery (a story in and of itself).
Since coming home from my heart operation, I celebrated by eating some ice cream, which is the first time I had eaten this junk food since beginning my carnivore journey. BAD BAD MOVE !! It tasted so yummy good that it became more of a staple than an irregular luxury item. After the ice cream, I tried chocolate chip cookies then, corn chips. I was now on a downward spiral that hooked me more for the tastes that I had been missing than anything else really.
Long story short, our lives are ours to control or not, and I lost touch with that mindset for a period of time and as a result put 30 Kg (66 Lbs) back on. Some of you may understand the mental hammering I gave myself for being so weak willed.
Well, the good news is that I am back on track and again losing Kg (Lbs) eating nothing but high fat moderate protein diet. This is done via a OMAD regime and at least one 48 hour fast per month. Indeed, I regularly actually do 7 day water fasts and can feel myself healing more and more every time I do one.
So, with a repaired heart and massively less weight to haul around, my life has dramatically improved over the last couple of years and I totally put it down to the carnivore diet.
Interestingly, three of my doctors who regularly monitor my bodily functions both pre and post my heart op are now convinced that there is merit in a carnivore diet (at least for some people). This has born out in all three of them recommending to select morbidly obese patients to consider going high fat carnivore as a possible solution to at least some of their patients challenges.
I am here if anyone needs moral support, especially in the beginning.
My opinion is this, Carnivore, OMAD and, Intermittent Fasting all work and exceptionally well. All it really takes is the mental willpower to trust in the process and genuinely give it a decent try...
o0v0o
Re: Cronometer alternatives
Oh I see, I am not the only one then..... Fell off the good habits of tracking for a while then came back only to find all jigged around (not a huge problem in itself) but I agree the contrast onscreen is lacking and I mainly see a sea of white with very weak grey.....
I used to use the 'import recipe' from a link a lot, it saved me a lot of time entering items, only had to tweak and fix occasional issues, but that seems to have gone while the useless 'ask for suggestions' remains, carrying on suggesting the exact same food it always has for the past three years.... and the ask the Oracle, which is just a gimmick: for exaple, I checked for 'food high in potassium', limiting to maximum 25 results, and the firs ten results I get are 'leavening agents', 'baking powder', 'sparkling water alternatively sweetened', 'coffee, reduced caffeine'. 'hearts of palm, raw', 'Pepsi, zero sugar', 'clam juice' (clam juice???? is that a thing?), 'cream of tartar' and 'coffee prepared from grounds'...... mmmm.... better invite friends over for dinner too....
It looks like the developers are pushing towards an 'app' experience and expect - like most everybody else, that we'll all use the app instead of a PC or laptop in the future... but the thing is I can't see very well so phone apps are really a struggle for me, whereas I find my way a little more easily on the larger screen.
But hey, I guess, I can always go back even to pen and paper if needed, I guess that'd save me some money too :-(
Re: Cronometer alternatives
do you mean the desktop website or the phone app, or both?
The desktop website. That is where all the frustrations are coming from.
I have no major problems with the changes in the phone app. Those are all positive for me.
For me, it takes the same amount of time to do things, such as log food/exercise/biometrics
For me it takes longer to log things because there is much less on the screen so it takes much longer to find what you are looking for because everything takes longer to find.
The energy chart which I use constantly used to be on the diary page which is where I spend all my time. Now it is on a fairly useless dashboard.
On the diary page, much more was visible at one time prior to the changes. If you add a lot of food, all the metrics scroll of the screen.
The calendar which was once persistent is now a modal dialogue so if you frequent move around between days it is more time consuming now. Especially if you are just looking for something since the calendar is super-imposed over the diary.
Adding a custom food is an exercise in frustration. You need to scroll all over the place to find everything as you go through the label.
evan5
Re: Become a Beta Tester!
Hi @jenzak thanks for taking the time to provide feedback! We really appreciate it! You will be pleased to know that this feature exists!
You can learn more about the suggest foods feature here. Be sure to let us know if you have any more thoughts on how it could be improved.
https://cronometer.zendesk.com/hc/en-us/articles/360019003311-Mobile-Oracle-Food-Suggestions
https://cronometer.zendesk.com/hc/en-us/articles/360018348471
Hilary
Re: Carbs in espresso?
It's true through. There are measurable carbs in espresso that aren't in drip coffee due to the brewing process. You can google it. And there is cholesterol in french press coffee not present in drip. So how you brew makes a difference.
Re: Air fried foods
There's always the reddit community....
www.reddit.com/r/cronometer
But it's not the most active, either. I wonder how other Cronometer users are staying in touch if not for forums. 😅
gg2112
Re: Ever heard of developing neurological symptoms on a vegan diet?
FWIW, my wife and I try to stick to a vegan diet. The more we do the better I feel. After a few weeks of whole foods plant based eating I feel like superman. I can run 5-6 miles in the morning before work, then hit the gym for weight lifting on my lunch hour and never feel sore. I also add multiple BJJ/MMA training days a week. My body thrives on plants. My wife on the other hand is not the same. She however doesn't like meat. I love a good burger or steak, but I feel better when I don't eat it.
Anyways, as for my wife, the more whole foods plant based she ate the worse her symptoms would get. Nausea, neurological symptoms, physical pain (especially digestive track), etc. She ended up finding in a CT scan that she has malrotation of the lower intestine. Basically her digestive track is twisted up an not in the right place. It is a problem that is normally diagnosed in babies and corrected through surgery. Our best guess is the extra fiber of the plant based diet going through the twisted guts causes the majority of the issues. We really haven't figured out a solution yet. Even the GI specialists she has seen say she doesn't need surgery because she has learned to live with it. A few of the doctors have tried to paint her as a depressed hypochondriac and just prescribe antidepressants.
YoDoug
Re: Syncing issue with Fitbit
Hi normanporta,
Cronometer will report your total calories for the day to help you plan your meals for the day. I believe Fitbit reports how many calories you have burned so far today - could that account for the differences that you are seeing?
Best,
